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Customer Service
Previous Promotional Rates
Periodically, we’ve been pleased to offer discount or free travel fees to some or all of our drivers. If you’d like to know the offer details for a specific date, please review our promotional rate schedule below. Standard travel fees apply for all other travel dates/times not listed below.
Day Date Promotion Offer Details Notes
2012
Sunday 10.28.12 Free Sunday Drive Free travel for ALL vehicles began at noon Noon opening, first day of vehicle traffic
Monday 10.29.12 Hurricane Free Day Free travel for ALL vehicles for entire 24-hour period Hurricane Sandy/Chesapeake State of Emergency declared
Tuesday 10.30.12 Official Grand Opening Free travel for ALL vehicles until 1:00 pm Tolling officially began when State of Emergency declaration was lifted
Saturday 11.3.12 Free E-ZPass Weekends Free travel for entire 24-hour period for E-ZPass drivers only All other vehicles assessed at standard travel rates
Sunday 11.4.12 Free E-ZPass Weekends Free travel for entire 24-hour period for E-ZPass drivers only All other vehicles assessed at standard travel rates
Saturday 11.10.12 Free E-ZPass Weekends Free travel for entire 24-hour period for E-ZPass drivers only All other vehicles assessed at standard travel rates
Sunday 11.11.12 Free E-ZPass Weekends Free travel for entire 24-hour period for E-ZPass drivers only All other vehicles assessed at standard travel rates
Saturday 11.17.12 Free E-ZPass Weekends Free travel for entire 24-hour period for E-ZPass drivers only All other vehicles assessed at standard travel rates
Sunday 11.18.12 Free E-ZPass Weekends Free travel for entire 24-hour period for E-ZPass drivers only All other vehicles assessed at standard travel rates
Friday 11.23.12 Black Friday Half-Price Sale Half-price for ALL vehicles for entire 24-hour period
Saturday 11.24.12 Free E-ZPass Weekends Free travel for entire 24-hour period for E-ZPass drivers only All other vehicles assessed at standard travel rates
Sunday 11.25.12 Free E-ZPass Weekends Free travel for entire 24-hour period for E-ZPass drivers only All other vehicles assessed at standard travel rates
2013
Monday 1.7.13 Gilmerton Bridge Closure Free travel for ALL vehicles for entire 24-hour period Gilmerton Bridge first day of extended closure

January

8 – 12 Dollar Off Days $1 discount off all posted travel fees for all vehicles Gilmerton Bridge extended closure
January 13 – 31 Dollar Off Days $1 discount off all posted travel fees for all vehicles SNJB courtesy rate
Friday 2.1.13 Commuter Hours Surcharge Removed Elimination of multi-axle vehicle surcharge during commuter hours Revised policy
February 1 – 28 Dollar Off Days $1 discount off all posted travel fees for all vehicles, valid all month SNJB courtesy rate
March 1 – 31 Dollar Off Days $1 discount off all posted travel fees for all vehicles, valid all month SNJB courtesy rate
April 1 – 30 Dollar Off Days $1 discount off all posted travel fees for all vehicles, valid all month SNJB courtesy rate
May 1 – 31 Dollar Off Days $1 discount off all posted travel fees for all vehicles, valid all month SNJB courtesy rate
June 1 – 16 Dollar Off Days $1 discount off all posted travel fees for all vehicles; valid until midnight on 6.16.13 SNJB courtesy rate
Saturday 8.10.13 Downtown Tunnel WB closed Free travel for ALL vehicles for entire 24-hour period SNJB courtesy rate
Sunday 8.11.13 Downtown Tunnel WB closed Free travel for ALL vehicles for entire 24-hour period SNJB courtesy rate
2014
Tuesday 1.28.14 FREE travel period Free travel for ALL vehicles beginning at 3:00 pm Winter Storm Leon/Chesapeake State of Emergency
Wednesday 1.29.14 FREE travel period Free travel for ALL vehicles for entire 24-hour period Winter Storm Leon/Chesapeake State of Emergency
Thursday 1.30.14 FREE travel period Free travel for ALL vehicles until 8:00 pm Winter Storm Leon/Chesapeake State of Emergency
2016
Saturday 3.19.16 FREE Eastbound Spring Weekends Free travel for entire 24-hour period for all trips into Chesapeake All westbound trips assessed at standard toll rates
Sunday 3.20.16 FREE Eastbound Spring Weekends Free travel for entire 24-hour period for all trips into Chesapeake All westbound trips assessed at standard toll rates
Saturday 3.26.16 FREE Eastbound Spring Weekends Free travel for entire 24-hour period for all trips into Chesapeake All westbound trips assessed at standard toll rates
Sunday 3.27.16 FREE Eastbound Spring Weekends Free travel for entire 24-hour period for all trips into Chesapeake All westbound trips assessed at standard toll rates
Saturday 4.2.16 FREE Eastbound Spring Weekends Free travel for entire 24-hour period for all trips into Chesapeake All westbound trips assessed at standard toll rates
Sunday 4.3.16 FREE Eastbound Spring Weekends Free travel for entire 24-hour period for all trips into Chesapeake All westbound trips assessed at standard toll rates
Saturday 4.9.16 FREE Eastbound Spring Weekends Free travel for entire 24-hour period for all trips into Chesapeake All westbound trips assessed at standard toll rates
Sunday 4.10.16 FREE Eastbound Spring Weekends Free travel for entire 24-hour period for all trips into Chesapeake All westbound trips assessed at standard toll rates
Saturday 4.16.16 FREE Eastbound Spring Weekends Free travel for entire 24-hour period for all trips into Chesapeake All westbound trips assessed at standard toll rates
Sunday 4.17.16 FREE Eastbound Spring Weekends Free travel for entire 24-hour period for all trips into Chesapeake All westbound trips assessed at standard toll rates
Saturday 4.23.16 FREE Eastbound Spring Weekends Free travel for entire 24-hour period for all trips into Chesapeake All westbound trips assessed at standard toll rates
Sunday 4.24.16 FREE Eastbound Spring Weekends Free travel for entire 24-hour period for all trips into Chesapeake All westbound trips assessed at standard toll rates
Saturday 4.30.16 FREE Eastbound Spring Weekends Free travel for entire 24-hour period for all trips into Chesapeake All westbound trips assessed at standard toll rates
Sunday 5.1.16 FREE Eastbound Spring Weekends Free travel for entire 24-hour period for all trips into Chesapeake All westbound trips assessed at standard toll rates
Friday 11.25.16 Black Friday Half-Price Toll Sale Half-price travel for all E-ZPass trips for entire 24-hour period All other payment methods at standard toll rates
2017
Friday 11.24.17 Black Friday $1.00 Toll Sale E-ZPass passenger vehicles travel for $1.00 during entire 24-hour period Multi-axle and Pay-by-Plate trips at posted toll rates
2018
Friday 11.23.18 Black Friday $1.00 Toll Sale E-ZPass passenger vehicles travel for $1.00 during entire 24-hour period Multi-axle and Pay-by-Plate trips at posted toll rates
2019
Friday 11.29.19 Black Friday $1.00 Toll Sale E-ZPass passenger vehicles travel for $1.00 during entire 24-hour period Multi-axle and Pay-by-Plate trips at posted toll rates
2020
Thursday 12.24.20 Santa’s Shortcut FREE travel E-ZPass passenger vehicles travel for free during entire 24-hour period Multi-axle and Pay-by-Plate trips at posted toll rates
2022
Saturday 11.5.22 10th Anniversary Free Toll Weekend The offer is only extended to two-axle vehicles with valid E‐ZPass accounts.
New E-ZPass accounts must be activated by November 3, 2022 to qualify.
Standard rates apply for all other travel times.
Multi-axle and Pay-by-Plate trips at posted toll rates
Sunday 11.6.22 10th Anniversary Free Toll Weekend The offer is only extended to two-axle vehicles with valid E‐ZPass accounts.
New E-ZPass accounts must be activated by November 3, 2022 to qualify.
Standard rates apply for all other travel times.
Multi-axle and Pay-by-Plate trips at posted toll rates
If you still have billing inquiries, please contact our Customer Care Team by calling toll-free 855.690.7652 (SNJB). Their hours of operation are from 08:00 AM – 06:00 PM (ET) in Weekdays, exclusive of federal holidays.
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