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Local Operations Office

Opening Hours

Weekdays: 9:30 AM - 12:30 PM (ET)
                    1:30 PM - 4:30 PM (ET)
Weekdays: 9:30 AM - 12:30 PM (ET)
                   1:30 PM - 4:30 PM (ET)

Customer Care Center & Billing Inquiries

Opening Hours

Weekdays: 8:00 AM – 6:00 PM (ET)
Closed on all federal holidays

Payment Mailing Address

  • 2705 West Sam Houston Parkway North
    Houston, TX 77043-1609

General email

[email protected]

Report a traffic concern

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Advertising inquiries

[email protected]

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